We're here whenever you need a hand.
Whether you're stuck on a scan upload, want to talk through a tricky case, or just need to grab a form — here's every way to reach 3DL, all in one place. Existing customers get same-business-day responses.
Let us connect to your computer
Click the button below and a 3DL team member can connect directly to your PC through TeamViewer to walk you through a scan upload, software setup, or a portal question — usually faster than explaining it on the phone.
First time? If TeamViewer isn't installed yet, download our branded QuickSupport — a small file you run once that gives us a one-time code to connect: ↓ Download 3DL QuickSupport →
Other ways to reach us
Call the lab
Fastest for component ID, fit troubleshooting, rush turnarounds, or anything that needs a real conversation.
(248) 919-7929 →Email a question
Best for non-urgent questions. Attach photos, scans, or treatment plans — we'll reply the same business day.
info@3dlmi.com →Doctor portal
Track case status, upload scans, message the lab, and view your account from the customer dashboard.
Open the portal →Download a form
Print the Fixed Prosthetics Rx or Remake Request form to ship with a case — both are one-page PDFs.
Open Forms page →Dentist Preferences
Set your default shade system, material prefs, and scanner info once so we never have to ask again.
Submit preferences →Open a new account
Not a 3DL customer yet? Sign up to get your first single-unit crown free — no contract, no minimums.
Open an account →Hours & location
Lab Hours
Closed weekends & major US holidays
Email Response
info@3dlmi.com
Address
Wixom, MI 48393